Appointment Changes & Cancellations

Please be on time for your appointment. We have a 10 minute grace period; after 10 minutes you will be considered a walk-in and will be given the next available time.

If you need to make changes to your appointment, please call, go online or visit your mobile app.

If you need to cancel your appointment, please cancel through your online/mobile app or by calling the salon you booked at 3 hours prior to your appointment time.

Failure to cancel your appointment within the policy guidelines will result in a 50% charge on your credit card on file.